FAQ Page

Frequently Asked Questions

NY Autobody Group offers a wide range of services including collision repair, paintless dent removal, auto body painting, frame straightening, bumper repair, and glass replacement.

While walk-ins are welcome, we recommend scheduling an appointment to ensure a timely and thorough estimate for your vehicle’s repair needs.

The repair time varies depending on the extent of the damage. We will provide an estimated timeframe after evaluating your vehicle.

Yes, we work with all major insurance companies and can assist with the claims process to ensure your repairs are covered.

Ensure everyone is safe, call the police, gather information from the other party, take photos of the scene, and contact your insurance company. Then, bring your vehicle to us for an assessment.

Yes, you have the right to choose any repair shop. Your insurance company cannot require you to go to a specific repair shop.

Yes, we offer towing services to our shop if your vehicle is not drivable.

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Our goal is to restore your vehicle to its pre-accident condition using state-of-the-art equipment and techniques.

We repair all makes and models of cars, trucks, and SUVs.

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Yes, our technicians are certified and continuously trained in the latest auto body repair techniques and technologies.

Yes, we use advanced color matching technology to ensure the paint color matches your vehicle’s original finish.

If additional damage is discovered, we will contact you and your insurance company to discuss any necessary adjustments to the repair plan.

Yes, we offer a limited lifetime warranty on all our repairs for as long as you own the vehicle.

Yes, we offer rental car to keep you mobile while your vehicle is being repaired.

We accept all major credit cards, debit cards, and cash. We also work directly with your insurance company for payment.

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A clean car helps to assess the damages in a better way, however if the car is otherwise, we clean it ourselves.

We use Original Equipment Manufacturer (OEM) parts whenever possible to ensure the best fit and quality.

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Yes, we have the equipment and expertise to repair aluminum body vehicles.

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Your satisfaction is our priority. If you have any concerns, please contact us immediately, and we will address them promptly.

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You can schedule an appointment by calling us at 888-860-0930, emailing help@nyautobodygroup.com, or using the appointment form on our website.